Cookie Policy

What are cookies?

Cookies are small text files stored on your device when you visit a website. They help the site remember your preferences and improve your browsing experience. dou uses cookies and similar technologies to keep you signed in, remember your preferences, and understand how you use our platform.

Essential cookies

These cookies are necessary for the platform to function. They handle authentication, security, and core functionality. Without them, you would not be able to sign in, book appointments, or use the provider dashboard.

• Session cookies: Keep you signed in while you use the platform
• Security cookies: Protect against cross-site request forgery and other threats
• Preference cookies: Remember your selected role (client or provider) and display settings

Analytics cookies

We use analytics cookies to understand how visitors interact with dou. This helps us improve the platform and fix issues. Analytics data is aggregated and does not personally identify you.

• Usage analytics: Track page views, feature usage, and navigation patterns
• Performance analytics: Monitor page load times and error rates

Third-party cookies

Some features on dou rely on third-party services that may set their own cookies:

• Stripe: For secure payment processing
• Google: For sign-in with Google and Google Maps integration

How to manage cookies

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, blocking essential cookies may prevent you from using some features of the platform.

To learn more about cookies and how to manage them, visit allaboutcookies.org.

More information

For full details about how we collect and use your data, please read our Privacy Policy. If you have questions about our use of cookies, contact us at legal@getdou.app.